Terms of use

The site (Safarway), including the application, is owned by the Hungarian company DULCIMAR INVEST ZRT. Within the site, including the application, the various products that include Flights, Hotels, Attraction tickets, football tickets, the responsibility rests on suppliers and service providers and not on the site (Safarway) or any of the site owners DULCIMAR INVEST ZRT.

Each service provider has its own policy within the site, and it is the responsibility of the user and the customer to read the policy in detail.

(Safarway) website Privacy Policies also available on a separate page, click here.

Privacy Policy - Sports Events

1. General

1.1. Words denoting the singular number shall include the plural number and vice versa. words denoting the masculine gender shall include the feminine gender words denoting persons shall include corporations, partnerships and other corporate entities.

1.2. The headings in these terms and conditions of use are included for ease of reference, and shall not affect its interpretation.

1.3. The following Terms and Conditions of use (the “Terms”), as well as all information presented on the Site and on the e-mails provided to you by the Company, constitute a legal agreement between you and Company regarding the access and use of this Site and the services rendered by the Company (the "Agreement"). By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree, to be bound by the Agreement, including these Terms and Conditions, and to comply with all applicable laws and regulations. If you do not agree to these Terms, do not use this Site.

1.4. You hereby certify that you are of legal age to use this Site and legally competent and duly authorized to do so.

1.5. As a condition of your use of this Site, you undertake not to use this Site for any purpose that is unlawful or prohibited by these Terms. You may not use this Site in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any Company server, or interfere with any other party's use and enjoyment of this Site.

2. Information published on this Site

2.1. Any information and content made available through this Site is subject to various updates and changes, especially regarding tickets prices and events dates.

2.2. This Site may contain an offer, inter alia, information which is not owned and/or controlled by the Company, including without limitation events dates and times. For example, when publishing the dates of sporting events the Company is entirely dependent upon information provided by third parties.

Therefore, you are required to verify all third party's information published through this Site. The Company uses great efforts to publish accurate information but will not be held liable for any third party's information and you may not rely upon such data without independently verifying it.

2.3. In some cases, the Site may refer the user to an external co-branded website, mainly in some events held in the United States (http://tickets4usa.sportsevents365.com), Motorsports events (http://gootickets.com/SE365), and hotel booking sites (the “Co-Branded Websites"). Your correspondence or business dealings with The Co-Branded Websites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and these sites. The Company is not responsible or liable for any content displayed on these sites as well as for any loss or damage of any sort incurred as the result of any such dealings or transactions.

3. Purchases through the Site

3.1. Placing an Order

3.1.1 You agree to provide all the information, as may be required for the Company to process and complete your purchase, including without limitation providing a copy of your Passport and any additional details and documents, to the extent required.

3.1.2 After you have placed your order on the Site (the “Order”) by clicking on the “send” button, the Order will be transferred to the Company for confirmation and execution. Commencing from the time of confirmation the Order, the Order cannot be altered and/or canceled by you, except with the Company's prior written approval. You'll receive a confirmation email, or other notice (in case the tickets cannot be confirmed) within 1 business day following the date of placing the Order.

3.1.3. By placing the Order on the Site and providing your credit card details, you agree that the Company will block your credit limit, and once confirming the Order charge your credit card for the required sum. After your credit card details will be approved by the credit card company, and provided that the ordered tickets are available, your offer will be deemed executable.

3.2. Price Policy

The price you will be charged with is that indicated on the Site at the time of the purchase. Without derogating from the foregoing, the Company reserves the right to alter prices of items and/or services as displayed on the Site at any time without prior notice.

The Company operates within the secondary market in which the availability of the tickets and their pricing are determined and differs by market's supply and demand. Therefore, in some events (mostly in high profile or sold-out events) it is expected that the selling price of the tickets will be higher than their face value (the value printed on the tickets).

By placing an Order on the Site, you acknowledge and agree that the price of the tickets you ordered might be higher than their face value.

3.3. Means of Payment

Unless other payment means were confirmed by the Company in advance, the payment for the Order will be effected through a valid credit card which can be cleared by one of the lawfully operating credit card companies as approved by the Company.

3.4. Tickets Delivery

3.4.1. You shall be responsible to provide the Company with the correct delivery address and other details as may be reasonably required by the Company for the accurate and timely delivery of the tickets. You are obliged to inform the Company of the final delivery details or any change thereof no later than one week prior to the event's date.

3.4.2 The Company shall not be held liable in the case confirmed tickets are not properly delivered as a result of incorrect details provided by you while placing the Order, or at any time afterward, or in case you have failed to provide the necessary hotel details one week prior to the event's date. In such case, you will be fully charged for your Order as well as for payment in respect of forwarding and handling charges. Please pay attention and fill in accurate and updated details. Please note - the submission of false personal details is strictly prohibited according to law.

3.4.3. The Company shall not be held liable If you have not accepted or picked up the delivered tickets. In such case, the tickets shall be deemed delivered and you shall be fully charged for the Order, including delivery fees.

3.4.4. The Company shall not be held liable in case the confirmed tickets were duly delivered to the customer's address, as provided by the customers in advance, but were not handed out to the customers by the recipient of the tickets. For example, the Company shall not be held liable in case the tickets were delivered to the customer's hotel/building reception but the customers didn't receive the tickets due to the hotel's failure to forward the tickets to the customer.

3.4.5 Late arrivals – If the customer arrives at the delivery address provided by him only on the day of the event, he should verify by 09:00 AM of that day, that the tickets were properly delivered to the hotel/building address. If there is a problem with the delivery of the tickets, the customer needs to inform the Company immediately, and up until 12:00. The company shall not be responsible for non-verified tickets if the customer did not follow the above-mentioned guidelines.

3.4.6 The Company reserves the right to change the tickets delivery method (for example, from hotel delivery to collection point) if required. In such case, the Company shall inform you accordingly in a timely manner and shall not be responsible or liable for any damage caused by such changes. This will not constitute a breach of contract on the Company's end.

4. Cancellation of an Order

4.1. All orders are binding and cannot be canceled without the Company's prior written approval.

If you have any problem with the Order, please contact us. you can be sure we'll do everything we can to help. If we manage to cancel your order, you will be charged a cancellation fee, at the Company’s sole discretion.

5. Special Provisions and Liability

5.1. The Company shall not be held liable if you are denied admission to an event except insofar as the denial is due to willful misconduct of the Company.

5.2. You shall visit an event at your own risk. The Company shall not be held liable for damages that you may suffer while traveling from or to the event or attending such an event.

5.3. You shall be solely responsible for obtaining the correct dates, starting times of events, and delivery or pick up details. Please note, that the match dates of European football leagues may not have been finalized at the time the Order was placed. This is entirely out of our control and determined by the organizers and the parties owning the broadcasting rights. Therefore, while placing your booking you should check if the match you are interested in is presented as "Not Final" on our site. If it is – look for the note indicating the possible time limits and plan your trip accordingly.

5.4. The Company shall not be held liable and you shall not be provided with replacement tickets in the event of lost, stolen or damaged tickets providing these did not occur due to the Company's negligent or intended act or omission.

5.5. Without derogating from the above, In the rare event that the Company fails to deliver the confirmed tickets, or compatible tickets, due to reasons attributable to it, the Company's only obligation and liability will be limited to a maximum refund of 100% of the purchased tickets. This obligation is subjected to the full compliance of section 5.6 below.

5.6. In rare occasions, you might encounter problems regarding the tickets, such as late delivery, delivery of different category than the one confirmed, problems entering the stadium, or any other difficulty. In such rare cases, you are required to PROMPTLY call our emergency customer support hotline numbers +353-1-526-2839 and +34-93-1846750. The Company invests much effort and resources handling and solving unexpected issues, of all kinds. Therefore, the Company shall not be held liable or responsible for any problem which was not duly reported according to this section.

Notwithstanding the above, the Company shall not assume liability for a problem properly solved once reported. In addition, please note that contacting the emergency customer support hotline does not automatically grant you a right for compensation (either in part or in full).

5.7. Except for the Company's obligations towards you as the registered buyer of tickets as set forth herein, the Company shall not have any liability or bear any responsibility to any third party using the purchased tickets.

5.8. Force Majeure: The Company will not be responsible or liable if the customer is unable to access or attend an event and/or if the event is canceled or postponed due to reasons beyond the Company's control, such as adverse weather conditions, strikes, civil disturbances, decision made by competent authorities and/or the organizers, war, terror attacks, etc.

5.9. In the rare event that the Company will provide you tickets which are located at a worse category than the one confirmed, the Company will reimburse you the difference according to the prices of the tickets as published on the Site on the date of the purchase. In the rare event that the Company confirmed tickets for a specific team's section but you were provided with tickets to the opposing team's section, you will be reimbursed with an amount of 5% - 20% according to the specific circumstances of each case, at the Company's sole discretion. In case an upgraded ticket has been provided, the customer will not be charged for the upgrade cost.

5.10 The Company is obligated to seat its customers in pairs unless specifically advised otherwise (for example, in case the tickets are defined on the Site as Single tickets). Please note that in some stadiums (most notably Barcelona's "Camp Nou"), seating in pairs includes diagonal or perpendicular adjoined seats. In the rare event that the Company will provide you with tickets which are not adjacent as confirmed by the Company, you will be reimbursed for the separate seat with an amount of 3% - 15% of the tickets paid price, based on the actual distance between the seats of the provided tickets.

5.11 You shall be solely responsible for abiding the rules, regulations, policies and the code of conduct established by the local authorities and/or event organizers. The Company shall not be held liable for any damages that you may incur if denied entry or expelled from the event by the local authorities or the organizers.

5.12 In some cases, the Company will send you important guidelines regarding the rules of conduct in a specific event by e-mail. The Company will not be liable in the case that you have been denied admission to an event or removed from the stadium due to non-compliance with these guidelines.

5.13 In cases you were provided with a season ticket or a member card (plastic card), you are obligated to return the card in accordance with the instructions provided with the plastic card or given by the Company. In case you failed to do so, for any reason whatsoever, the Company will charge you for the cost of issuing a new member card and for all damages caused as a result of not returning the membership card according to the instructions.

6. Limitation of Liability


7. Indemnification

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents, licensors, suppliers and any third party from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you.

8. Termination

The Company will be entitled to cease supplying services through the Site and/or to cease operating the Site, in whole or in part, in its sole discretion. This section will not apply on orders confirmed prior to the Company's termination of the activity.

9. Governing Law and Jurisdiction

The Terms are governed by and construed in accordance with the laws of Ireland and any action arising out of or relating to these Terms, which the parties are unable to amicably resolve between themselves within 30 days, shall be exclusively referred to arbitration in Dublin in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with the said rules. Said arbitration shall be conducted in English and the arbitrator shall be obligated to reason his decisions.

10. General

These Terms constitute the entire agreement between you and the Company with reference to this Site and services rendered via the Site. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. In the event any provision of these Terms shall be deemed unenforceable, void or invalid, such provision shall be modified so as to make it valid and enforceable, and as so modified the entire Terms shall remain in full force and effect. No failure or delay in exercising any right, power or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power or privilege hereunder. The Company reserves the right to change, suspend or discontinue any aspect of the services and content provided through this Site at any time, without notice or liability. You should periodically check these Terms and Privacy Policy posted on this Site to review the current terms and guidelines applicable to your use. Your continued use of this Site after such revisions constitutes your acceptance of these revisions.

11. The English version of this Terms & Conditions govern. All versions in any other language will be for accommodation only and will not be binding.

12. Ticketingo Limited registered address is Blair House, Upper O'Connell Street, Ennis, Co Clare, Ireland. For additional contact details please go to Contact us.

Terms and conditions of Ticketbar - Part of Rokin Group Internacional S.L.

1. Definitions

In these terms and conditions the following will be defined as:

  • - Ticketbar : the webshop part of Rokin Group Internacional S.L.
  • - ("Ticketbar ") resided Carretera de Vila, Urbanització Vila del Sol, Fase II, plant 2 Porta G-9, AD200 Encamp, Andorra.
  • - Ticketbar: the (online) system developed by Rokin Group Internacional S.L. for sale, treatment, processing and completing said Tickets, system updates included;
  • - Terms and conditions: the terms and conditions of Ticketbar that apply to the agreement, which the User declares to have received, read and accepted;
  • - Ticket(s): the entry permit for a third party organised event which is sold to the User by;
  • -User: the legal person and/or natural person who by use of Ticketbar purchases a ticket for a third party organised event;

2. Applicability of the terms and conditions

2.1 These terms and conditions apply to every tender and every agreement between Ticketbar and a User for which Ticketbar has declared said terms and conditions applicable.

2.2 These terms and conditions are also applicable to agreements with Ticketbar, for the execution of which a third party is contracted by or on behalf of Ticketbar.

3. Ticketbar

3.1 Ticketbar offers the User the ability to make use of the Ticketbar for the purchase of Tickets, in the broadest sense of the word.

3.2 The Ticketbar is - also considering an optimum of purchasable Tickets – managed, maintained and restored if necessary on and for account of Ticketbar consistent with the requirements for skilled expertise.

3.3 Purchase and sale of the Tickets pass through the Ticketbar, where the User is the purchaser and Ticketbar operates as seller of the Ticket.

4. Rates and payment

4.1 Ticketbar charges the User the following fees:

a. fees per Ticket sold through the Ticketbar. These fees are clearly mentioned during the transactional period and are available to view at all times.

5. Privacy and personal data

5.1 Ticketbar is obligated to inform the User of the regulations pertaining to the processing of personal data an privacy in the broadest sense of the word.

5.2 Ticketbar is liable to place the personal data and preferences of the User, insofar as the user has granted permission according to the applicable regulations, at the disposal of the organization of the event for which a Ticket has been purchased.

5.3 Ticketbar in principle does not make use of personal data possibly acquired of the User.

6. Safeguarding

6.1 The User safeguards Ticketbar against legal claims of a third party for damage caused by faulty or incomplete information provided by the User.

7. Liability

7.1 Parties are only liable insofar as stated in either the Agreement or these terms and conditions.

7.2 Tickets are non-refundable after purchase.

7.3 Ticketbar cannot be held responsible for disfunctional hardware, removed emails, disfunctional e-mail services or incorrectly filled in email-addresses by the client.

7.4 Ticketbar is liable to the point of damage to the User in whatever form. In case of cancellation of the event for which the Ticket is purchased Ticketbar will reimburse the purchase money within a 7-working day term.

7.5 Ticketbar is not liable for damage which is directly or indirectly caused by malfunction or maintenance of computers or in other case (electronic) systems used by Ticketbar.

7.6 Ticketbar is not liable for damage which is directly or indirectly caused by either Tickets forged by Users or a third party or illegitimate use of Tickets by Users or a third party.

Travelor terms of Use

Travelor LTD is a travel agency and therefore is essentially acting as a mediator between the traveler and the various service providers, especially in hotel bookings. The services offered on this site are made on the responsibilities of the various service providers.

Travelor LTD is not responsible in any way regarding any malfunctions due to faulty performance of services related to our service providers, or due to factors beyond doubt such as strikes, holidays, weather and so on. Reservations that have been conducted on one or more of the tourism services offered by the company Travelor LTD, is consent to all terms and conditions set forth in this section. Those sections are important and are related to various products.

Travelor LTD will not be required to refund any differences resulting from these changes, regardless of the date of making the reservation and / or confirmation.

It is hereby agreed by the customer that any claim against the company Travelor LTD, must be presented in writing to the Company no later than 30 days after the end of the customer’s vacation.

Terms of Payment

Several payment options are available:

-Online payment by credit card: You can fill in your credit card information appearing on the order form on site and make a safe purchase online that meets PCI-DSS standard. Travelor Ltd uses Cardcom, a company that meets PCI-DSS standard as a service provider at the highest level (Level 1).

Pay by phone:

You can call and make your reservation directly with our reservation department, also by giving your credit card information. The actual charge will be made only after final approval from the provider for your hotel reservation.

Our services prices:

Services offered by Travelor Ltd are typically lower than the official prices of the hotel itself. However, it is possible that at some point Travelor Ltd prices will be higher. Presented prices may change without further notice.

Privacy Policy:

We guarantee that all personal information provided by you will be used only to realize your reservation and fill your requests. Travelor LTD commits not to transfer your details to any third parties.

Confirmation duration time:

Within 24 hours of the completion of your reservation, an email will be sent to you with your reservation details.

Amendment and cancellation policy:

Further regulations, as presented in section 14c ( "the Act") or the regulations of the Consumer Protection (Cancellation) ( "the Regulations") as follows:

7.1 According to the consumer protection laws, the client is allowed to cancel the transaction in writing, if the reservation has been made with cancellation policy, within 14 days of making the transaction or the date of receipt of the document containing the details, whichever is later, unless the date of cancellation of the transaction occurred within 7 working days prior to the start of service to remote sales or 18 working days prior to the beginning of regular sale service to 1.1.13 and 14 working days prior to the start of service from that date forwarding in condition that the provided services are not for abroad.

7.2 In any event cancellation must be in writing via e-mail (info@safarway.com) or letter, as the record date is the beginning of the next business day after receipt of the document at the travel agency. Travel Agency will confirm in writing the receipt of the cancellation notice.

If the day of receipt of the notification is a day of rest in the country / abroad, shall be considered the cancellation / change the first working day following.

The cancellation fee that will be charged for the cancellation will be 5% of the transaction value or 30$, whichever is lower.

Travelor may cancel a transaction:

A. In case there is a mistake in the reservation details, such as its price or description.

B. In the event of technical failure or other malfunction.

A Secured Site - Buy with confidence:

The information you provide us is confidential and safe with us. Travelor Ltd website uses Cardcom to swipe credit cards and it meets PCI-DSS standard as a service provider company at the highest level (Level 1). The information is provided only to realize your goals. We guarantee that all personal information provided by you will be used to realize your reservation and only will be used for your requests.

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