Terms of use

Privacy Policy - Sports Events

1. General

1.1. This website (the "Site") is owned and operated by Sports Events 365 Ltd. and its fully owned subsidiary Ticketingo Limited (the "Company").

1.2. Words denoting the singular number shall include the plural number and vice versa. words denoting the masculine gender shall include the feminine gender words denoting persons shall include corporations, partnerships and other corporate entities.

1.3. The headings in these terms and conditions of use are included for ease of reference, and shall not affect its interpretation.

1.3. The following Terms and Conditions of use (the “Terms”), as well as all information presented on the Site and on the e-mails provided to you by the Company, constitute a legal agreement between you and Company regarding the access and use of this Site and the services rendered by the Company (the "Agreement"). By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree, to be bound by the Agreement, including these Terms and Conditions, and to comply with all applicable laws and regulations. If you do not agree to these Terms, do not use this Site.

1.4. You hereby certify that you are of legal age to use this Site and legally competent and duly authorized to do so.

1.5. As a condition of your use of this Site, you undertake not to use this Site for any purpose that is unlawful or prohibited by these Terms. You may not use this Site in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any Company server, or interfere with any other party's use and enjoyment of this Site.

2. Information published on this Site

2.1. Any information and content made available through this Site is subject to various updates and changes, especially regarding tickets prices and events dates.

2.2. This Site may contain an offer, inter alia, information which is not owned and/or controlled by the Company, including without limitation events dates and times. For example, when publishing the dates of sporting events the Company is entirely dependent upon information provided by third parties.

Therefore, you are required to verify all third party's information published through this Site. The Company uses great efforts to publish accurate information but will not be held liable for any third party's information and you may not rely upon such data without independently verifying it.

2.3. In some cases, the Site may refer the user to an external co-branded website, mainly in some events held in the United States (http://tickets4usa.sportsevents365.com), Motorsports events (http://gootickets.com/SE365), and hotel booking sites (the “Co-Branded Websites"). Your correspondence or business dealings with The Co-Branded Websites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and these sites. The Company is not responsible or liable for any content displayed on these sites as well as for any loss or damage of any sort incurred as the result of any such dealings or transactions.

3. Purchases through the Site

3.1. Placing an Order

3.1.1 You agree to provide all the information, as may be required for the Company to process and complete your purchase, including without limitation providing a copy of your Passport and any additional details and documents, to the extent required.

3.1.2 After you have placed your order on the Site (the “Order”) by clicking on the “send” button, the Order will be transferred to the Company for confirmation and execution. Commencing from the time of confirmation the Order, the Order cannot be altered and/or canceled by you, except with the Company's prior written approval. You'll receive a confirmation email, or other notice (in case the tickets cannot be confirmed) within 1 business day following the date of placing the Order.

3.1.3. By placing the Order on the Site and providing your credit card details, you agree that the Company will block your credit limit, and once confirming the Order charge your credit card for the required sum. After your credit card details will be approved by the credit card company, and provided that the ordered tickets are available, your offer will be deemed executable.

3.2. Price Policy

The price you will be charged with is that indicated on the Site at the time of the purchase. Without derogating from the foregoing, the Company reserves the right to alter prices of items and/or services as displayed on the Site at any time without prior notice.

The Company operates within the secondary market in which the availability of the tickets and their pricing are determined and differs by market's supply and demand. Therefore, in some events (mostly in high profile or sold-out events) it is expected that the selling price of the tickets will be higher than their face value (the value printed on the tickets).

By placing an Order on the Site, you acknowledge and agree that the price of the tickets you ordered might be higher than their face value.

3.3. Means of Payment

Unless other payment means were confirmed by the Company in advance, the payment for the Order will be effected through a valid credit card which can be cleared by one of the lawfully operating credit card companies as approved by the Company.

3.4. Tickets Delivery

3.4.1. You shall be responsible to provide the Company with the correct delivery address and other details as may be reasonably required by the Company for the accurate and timely delivery of the tickets. You are obliged to inform the Company of the final delivery details or any change thereof no later than one week prior to the event's date.

3.4.2 The Company shall not be held liable in the case confirmed tickets are not properly delivered as a result of incorrect details provided by you while placing the Order, or at any time afterward, or in case you have failed to provide the necessary hotel details one week prior to the event's date. In such case, you will be fully charged for your Order as well as for payment in respect of forwarding and handling charges. Please pay attention and fill in accurate and updated details. Please note - the submission of false personal details is strictly prohibited according to law.

3.4.3. The Company shall not be held liable If you have not accepted or picked up the delivered tickets. In such case, the tickets shall be deemed delivered and you shall be fully charged for the Order, including delivery fees.

3.4.4. The Company shall not be held liable in case the confirmed tickets were duly delivered to the customer's address, as provided by the customers in advance, but were not handed out to the customers by the recipient of the tickets. For example, the Company shall not be held liable in case the tickets were delivered to the customer's hotel/building reception but the customers didn't receive the tickets due to the hotel's failure to forward the tickets to the customer.

3.4.5 Late arrivals – If the customer arrives at the delivery address provided by him only on the day of the event, he should verify by 09:00 AM of that day, that the tickets were properly delivered to the hotel/building address. If there is a problem with the delivery of the tickets, the customer needs to inform the Company immediately, and up until 12:00. The company shall not be responsible for non-verified tickets if the customer did not follow the above-mentioned guidelines.

3.4.6 The Company reserves the right to change the tickets delivery method (for example, from hotel delivery to collection point) if required. In such case, the Company shall inform you accordingly in a timely manner and shall not be responsible or liable for any damage caused by such changes. This will not constitute a breach of contract on the Company's end.

4. Cancellation of an Order

4.1. All orders are binding and cannot be canceled without the Company's prior written approval.

If you have any problem with the Order, please contact us. you can be sure we'll do everything we can to help. If we manage to cancel your order, you will be charged a cancellation fee, at the Company’s sole discretion.

5. Special Provisions and Liability

5.1. The Company shall not be held liable if you are denied admission to an event except insofar as the denial is due to willful misconduct of the Company.

5.2. You shall visit an event at your own risk. The Company shall not be held liable for damages that you may suffer while traveling from or to the event or attending such an event.

5.3. You shall be solely responsible for obtaining the correct dates, starting times of events, and delivery or pick up details. Please note, that the match dates of European football leagues may not have been finalized at the time the Order was placed. This is entirely out of our control and determined by the organizers and the parties owning the broadcasting rights. Therefore, while placing your booking you should check if the match you are interested in is presented as "Not Final" on our site. If it is – look for the note indicating the possible time limits and plan your trip accordingly.

5.4. The Company shall not be held liable and you shall not be provided with replacement tickets in the event of lost, stolen or damaged tickets providing these did not occur due to the Company's negligent or intended act or omission.

5.5. Without derogating from the above, In the rare event that the Company fails to deliver the confirmed tickets, or compatible tickets, due to reasons attributable to it, the Company's only obligation and liability will be limited to a maximum refund of 100% of the purchased tickets. This obligation is subjected to the full compliance of section 5.6 below.

5.6. In rare occasions, you might encounter problems regarding the tickets, such as late delivery, delivery of different category than the one confirmed, problems entering the stadium, or any other difficulty. In such rare cases, you are required to PROMPTLY call our emergency customer support hotline numbers +353-1-526-2839 and +34-93-1846750. The Company invests much effort and resources handling and solving unexpected issues, of all kinds. Therefore, the Company shall not be held liable or responsible for any problem which was not duly reported according to this section.

Notwithstanding the above, the Company shall not assume liability for a problem properly solved once reported. In addition, please note that contacting the emergency customer support hotline does not automatically grant you a right for compensation (either in part or in full).

5.7. Except for the Company's obligations towards you as the registered buyer of tickets as set forth herein, the Company shall not have any liability or bear any responsibility to any third party using the purchased tickets.

5.8. Force Majeure: The Company will not be responsible or liable if the customer is unable to access or attend an event and/or if the event is canceled or postponed due to reasons beyond the Company's control, such as adverse weather conditions, strikes, civil disturbances, decision made by competent authorities and/or the organizers, war, terror attacks, etc.

5.9. In the rare event that the Company will provide you tickets which are located at a worse category than the one confirmed, the Company will reimburse you the difference according to the prices of the tickets as published on the Site on the date of the purchase. In the rare event that the Company confirmed tickets for a specific team's section but you were provided with tickets to the opposing team's section, you will be reimbursed with an amount of 5% - 20% according to the specific circumstances of each case, at the Company's sole discretion. In case an upgraded ticket has been provided, the customer will not be charged for the upgrade cost.

5.10 The Company is obligated to seat its customers in pairs unless specifically advised otherwise (for example, in case the tickets are defined on the Site as Single tickets). Please note that in some stadiums (most notably Barcelona's "Camp Nou"), seating in pairs includes diagonal or perpendicular adjoined seats. In the rare event that the Company will provide you with tickets which are not adjacent as confirmed by the Company, you will be reimbursed for the separate seat with an amount of 3% - 15% of the tickets paid price, based on the actual distance between the seats of the provided tickets.

5.11 You shall be solely responsible for abiding the rules, regulations, policies and the code of conduct established by the local authorities and/or event organizers. The Company shall not be held liable for any damages that you may incur if denied entry or expelled from the event by the local authorities or the organizers.

5.12 In some cases, the Company will send you important guidelines regarding the rules of conduct in a specific event by e-mail. The Company will not be liable in the case that you have been denied admission to an event or removed from the stadium due to non-compliance with these guidelines.

5.13 In cases you were provided with a season ticket or a member card (plastic card), you are obligated to return the card in accordance with the instructions provided with the plastic card or given by the Company. In case you failed to do so, for any reason whatsoever, the Company will charge you for the cost of issuing a new member card and for all damages caused as a result of not returning the membership card according to the instructions.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ANY OF ITS SUBSIDIARIES, AFFILIATES, STOCKHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, LICENSORS OR SUPPLIERS (THE “COMPANY PARTIES”) BE LIABLE, JOINTLY OR SEVERALLY, TO YOU OR ANY OTHER PERSON AS A RESULT OF YOUR USE OR ACCESS TO THE SITE OR ANY CONTENT APPEARING VIA THE SITE AND RELATED SERVICE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUE, PROFITS, USE, DATA OR OTHER INTANGIBLES (COLLECTIVELY, THE “EXCLUDED DAMAGES”), WHETHER OR NOT CHARACTERIZED IN NEGLIGENCE, TORT, CONTRACT OR OTHER THEORY OF LIABILITY, EVEN IF ANY OF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES, AND REGARDLESS OF ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

7. Indemnification

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents, licensors, suppliers and any third party from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you.

8. Termination

The Company will be entitled to cease supplying services through the Site and/or to cease operating the Site, in whole or in part, in its sole discretion. This section will not apply on orders confirmed prior to the Company's termination of the activity.

9. Governing Law and Jurisdiction

The Terms are governed by and construed in accordance with the laws of Ireland and any action arising out of or relating to these Terms, which the parties are unable to amicably resolve between themselves within 30 days, shall be exclusively referred to arbitration in Dublin in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with the said rules. Said arbitration shall be conducted in English and the arbitrator shall be obligated to reason his decisions.

10. General

These Terms constitute the entire agreement between you and the Company with reference to this Site and services rendered via the Site. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. In the event any provision of these Terms shall be deemed unenforceable, void or invalid, such provision shall be modified so as to make it valid and enforceable, and as so modified the entire Terms shall remain in full force and effect. No failure or delay in exercising any right, power or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power or privilege hereunder. The Company reserves the right to change, suspend or discontinue any aspect of the services and content provided through this Site at any time, without notice or liability. You should periodically check these Terms and Privacy Policy posted on this Site to review the current terms and guidelines applicable to your use. Your continued use of this Site after such revisions constitutes your acceptance of these revisions.

11. The English version of this Terms & Conditions govern. All versions in any other language will be for accommodation only and will not be binding.

12. Ticketingo Limited registered address is Blair House, Upper O'Connell Street, Ennis, Co Clare, Ireland. For additional contact details please go to Contact us.

Kiwi Privacy Policy

This website (the "Site"), owned and operated by Sports Events 365 Ltd. and its subsidiary Ticketingo Limited (the "Company", "SportEvent365" or "We") is fully committed to protect the personal information of its users.

Please read this Privacy Policy carefully to see how we treat personal information that you provide us when using our Site. We will take reasonable care to keep your information secure and to prevent any unauthorized access or use. This Data Protection Policy explains how We collect, process and store the information from you or other users in the course of our business activities, including through the Site.

As used in this policy,“Personal Information” means information that refers to, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law, such as a name, address, telephone number, e-mail address, information about activities directly linked to a person, such as that person’s location or IP information.

We may change this Privacy Policy from time to time and the change will take effect from the moment SportEvent365 notifies you of such changes and/or updates, either by email, notification on our website or any other reasonable manner.

Your personal information will be collected and stored in a lawful manner, which will be reflected to you prior to such collection with full transparency and fairness. We collect and process your personal information in good faith, in a proportionate manner according to the declared purpose, and with the appropriate technical and organizational measures in line with the state of the art measures, while taking into account the risks represented by our collection and processing and the nature of the personal information and data protected by us.

For any questions, complaints or comments regarding the collection, processing or use of personal information relating to you (as explained below) please contact us.

By using the Site, you agree to the terms and policies described in this Privacy Policy.

1. Personal Data We Collect

Please note that when browsing our site, the provision of any personal information is not required unless and until you choose to contact us, to order services and tickets for events, to sign up for our newsletters, to apply to be one of our ticket brokers, to join our affiliate program, to apply to cooperate with our Company using a content sharing method or to leave us testimonials.

Information provided to us. In order to purchase tickets, join our affiliate program, become one of our ticket brokers, leave us a testimonial or receive related services through our site, essential personal information such as your name, telephone number, email address and any additional information required for authenticating a purchase is required. If you are purchasing multiple tickets or buying tickets on behalf of others, you are responsible to ensure that each of these other customers agrees, in advance, to the disclosure of their personal information to us, and We will not be liable or responsible for any claim or demand on infringement of data protection rights in this regard.

Information collected automatically through the Site. We may also collect information about you using technologies like cookies. We may also collect certain information by automated means such as IP addresses, browser type, and operating system, referring URLs, number of Site visits, and other page interactions. We collect this information automatically through the use of various commonly used information-gathering technologies including cookies, in order to help diagnose problems with our server and to identify ways of improving our Site and to personalize your experience while browsing the Site.

Additional information about the use of cookies and tracking tools by the Company may be found in our Cookies and Tracking Policy below.

2. Uses of Personal Data

  • We use the information to respond to your requests or questions. For example, you may choose to leave your contacts to get a notice for uploaded tickets when there is no present availability in our Site.
  • We use the information to provide you with the service. We make use of your personal information to register your orders, including processing your payment, providing customer support, and operating and maintaining the services.
  • We use information automatically collected from your browser to improve your visit to our site. We ensure that the content in the website is presented in the most effective manner for you, including personalization
  • We use Information for internal analytics in order to monitor our site's stability, integrity, and efficiency. We make use of customary online tracking tools such as Cookies to perform analytics such as trend analysis, site administration, statistical analysis of usage of the site.
  • We use the information to communicate with you regarding your order. We use your contact information to send you e-mails, including confirmation of your order, respond to your questions, comments, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
  • We use the information for marketing purposes. For example, we may send you information about special promotions or offers.
  • We use information for security purposes. We may use the information to protect our company, our customers, or our websites.
  • We use the information to protect our legitimate business interests and legal rights. When required by law or when we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

3. Reasons We Share Personal Data

We do not, and will not sell, publish, share or trade any of your personal data to any third party, including your name, address, email address or credit card information.

We will not share your personal information with any third party outside of our Company, other than as necessary to fulfill your request and/or purchase.

However, we share your information with third-party services as an essential part of processing your order and providing the services, such as:

    Payment service providers and credit reference agencies for processing of payment of your orders through our Site, such as https://www.wirecardbank.com/GDPR.

    Suppliers, to fulfill the services including the delivery

    Professional service providers. We are using the services of our trusted service provider in order to help us prevent online frauds. Our service provider may use and process your personal information in accordance with applicable privacy and data protection laws. You can read about the ways by which our service provider may use and process your personal information in this address https://www.forter.com/forter-privacy-policy

    Law enforcement and fraud prevention agencies, government agency or investigatory body requests.

We may require, in order to provide your with Services on our Site, to transfer your Personal Information to trusted third parties who assist us in operating our services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and to not use it for any purpose other than to fulfill their obligations to us. We may share your information with subcontractors and other partners that are located in countries abroad. All our subcontractors and other third parties will be subject to contractual obligations limiting their use of your Personal Information and subjecting their activities to the applicable data protection and privacy legislation applicable to your personal data. All our subcontractors will be subject to non-disclosure and non-use obligations.

Nevertheless, some countries may have levels of protection of personal and other information which are not at an adequate level of protection compared with what is provided in your country of residence or business, and by accepting this Policy, you consent to the data transfer as described in this section.

4. How Long Do We Keep Information?

We keep personal information for as long as it is necessary or relevant for our business for the purpose such information was originally collected processed continues to apply, or if applicable, where data protection laws and regulations require us to retain such Personal Information – and upon the expiration thereof we shall delete unnecessary Personal Information.

We shall, where permitted under data protection law, also retain your Personal Information to fulfill essential business purposes, such as maintaining the performance of the SportEvent365 Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes, such as the following circumstances:

If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved

Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable lawץ

Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

The above notwithstanding, there are types of personal information that we will only keep for as long as you are a user of the SportEvent365 Service, such as your e-mail address and other information sent as part of the newsletter subscription process, and we will delete them upon your expressed request to Us/our Data Protection Officer, as mentioned below.

5. Children

Children (persons under the age of 16 or a different year of majority under their local jurisdiction) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us.

We do not knowingly collect or process personal information relating to children and minors under the age of 16 years or any other year of majority according to your local jurisdiction unless We are legally obliged to do so by an authorized court or governmental authority order or writ or parental consent.

If you are under the age of 16, you may only use this Site in conjunction with and under the supervision of your parents or guardians.

If we become aware that personal information was transferred to us or collected by us relating to children or minors without the informed consent of a parent or legal guardian or according to a legal obligation from a court or governmental authority, we will delete such personal information without undue delay.

If the request for erasure of data relates to the personal information of a child or minor, please attach to the request adequate proof of your status as parent or guardian of the child or minor.

6. How Do We Store and Secure Your Information?

We take generally accepted industry standards to maintain the safety of your Personal Information against loss, alteration, theft or access by unauthorized third parties and other precautions to protect your information upon its receipt.

Any submitted sensitive information you provide is protected both online and offline. Our data hosting service providers in the United States and Ireland host the information we collect and take technical measures to secure your data.

Collected sensitive information (such as credit card information) is encrypted and transmitted to us in a secure way and where We use third-party processors, such as payment processors We do not store such sensitive information, but instead rely on the third-party service provider to process the encrypted Personal Information you inputted and We transmit to them through the Site, in order to provide these services, and SPORTEVENT365 contractually requires such third-party payment processors to comply with the data protection and other laws and regulations applicable to their payment processing services. Please check the respective service provider's relevant privacy terms and compliance with applicable laws prior to use of any such processor's services.

We also protect your information offline. Only authorized employees are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from hostile intrusion by others.

7. Your Rights to Limit our Collection and Processing

You have certain rights in relation to the Personal Information that we hold about you, as detailed below:

  • The right to be informed about how your personal information is being used (This Privacy Policy)
  • To request a copy of your information in a structured, electronic format
  • To object to our use of your information
  • To request the deletion or restriction of the use of your information
  • The right to request the correction of inaccurate personal information
  • The right to not to be subject to Automated Decision Making
  • You can opt out of receiving our marketing emails by unsubscribing

You can control cookies and tracking tools. To manage cookies and other tracking tools, please click here. You may exercise any of the above rights by requesting so from us/our Data Protection Officer, at E-mail privacy@sportsevents365.com and we shall accommodate your request unless we have an overriding legal interest or other authorized bases for the continuation of the data processing. Be advised that if you request to revoke or withdraw your consent or request that we delete any of your Personal Information at any time, We will delete your personal information or data unless We are legally obliged or authorized to retain your personal information, including for ongoing legitimate business interests, which we will notify you in our response to your request, where applicable. Note that your request to exercise your rights may not be upheld by SportEvent365 for lack of relevant information provided by you in your request, and we shall inform you accordingly if you wish to exercise. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live or work or where you feel your rights were infringed.

8. Links to Other Sites

The Site and the Company have established relationships with various third-party Service Providers (the “Providers”) whose services are available to you from this Site or from Websites that are linked to this Site or who support the Company by providing services which are transparent to you. Typically, these Providers offer services that our customers will find useful, such as those that can be used in conjunction with the Company’s services and products and any personal information that you provide to such third parties while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. T

he above notwithstanding, We have no control over third-party sites or services, and are not responsible for any of the content available by means of such third-party sites, and all use of third-party sites or services, including those in which you may be required to provide personal information to the Providers.

Therefore, unless written otherwise, personal information that you provide while visiting a Provider's Site will be subject to the privacy policy or data protection posted there, in which case SportEvent365 cannot accept responsibility for the privacy policies or data protection policies of any such third-party sites and such third-party websites are governed solely by their own terms and conditions, and you are advised to be diligent and check any such third party's privacy policies and compliance with laws, prior to supplying them with any of your personal data to them.

You should be aware that our agreements with the Providers often state that they will share with the Company your personal information. In such instances, the Company may use this information in a manner consistent with this Privacy Policy.

9. Revision

We may revise this Policy from time to time, and such changes shall come into effect from the moment SportEvent365 notifies you of such changes and/or updates, either by email, on the websites or in some other reasonable manner. If you do not consent to any such changes or revisions, please refrain from making use of the Site and our Services, and contact us/our Data Protection Officer at, E-mail: privacy@sportsevents365.com, to exercise your data rights or unsubscribe from our Service.

Be advised that when we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the SportEvent365 website or by sending you an email message to that effect.

10. English Language

The English version of this Privacy Policy governs. All versions in any other language will be for accommodation only and will not be binding.

All disputes, claims, and causes of action (and related proceedings) will be communicated in English and will be subject to Israeli Law.

11. Contact us

If you have questions about this Privacy Policy, or if you believe that we have not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, please contact us.

Cookies and Tracking Tools Policy

NOTE: For any issues of personal data protection, please refer to our Data Protection Policy. For any questions regarding the collection, processing or use of personal data relating to you (as explained below) please contact us/our Data Protection Officer, at Email: privacy@sportsevents365.com.

What's a cookie?

A cookie is a small file sent from a website or web-based interface, which is then stored by your web browser. When you return to the website or web-based interface, the information in the cookie can be used to recognize your last session. Cookies cannot install malicious software such as viruses on your device, and they do not store any of your personal data or account information.

Why do we use cookies?

We use cookies and other local storage technologies when you visit our Site, in order to help us remember essential information for the shopping and commercial process, including information that helps us understand, research and improve features and content. We do not use Cookies to store information about the specific person using the Site.

Where do cookies come from?

Cookies originate from two types of sources: first party and third party. The classification of whether a cookie is 'first' or 'third' party refers to the internet domain that is placing the cookie.

  • First-party cookies are those set by a website that is being visited by the user at the time.
  • Third-party cookies are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third party cookie.
  • What Categories of Cookies do we Use on our Site

There are several main types of cookies – here’s how and why we use them.

  • Essential and Functionality cookies. These cookies allow you to navigate the site and use our features and provide you with a more personal experience.
  • Analytics cookies. These cookies allow us to measure and analyses how our customers use the Site, to improve its functionality, features, and content. We use for example Google Analytics for this purpose, which places cookies on your device in order to improve how our services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.
  • Advertising cookies. We allow third parties such as Google, Facebook, and AdRoll to place cookies on your device in order to show you online advertising on other websites that you visit. These third parties will collect information such as pages you have viewed in order to select and serve relevant adverts to you. The information collected by these advertising cookies will be controlled by the relevant third party and will not be provided to us (except as part of the statistical information we receive).
  • Affiliate marketing cookies. These cookies help affiliate programs to track visitors who click on affiliates links for a predefined period.

We place a high priority on the security and confidentiality of the information stored in the cookies we use, and we do not for example store any of your personal information through cookies, only automated data regarding your browsing history, IP address, your computer/mobile device, location, etc.

How can you opt-out?

Opt-out: When you first visit the Websites and Personal Area, you will be given the option to accept or decline the use of cookies. You can also control the use of cookies at the individual browser level, and instructions for managing cookie usage can be found for the following browsers, at:

  • Google Chrome
  • Internet Explorer
  • Firefox
  • Safari
  • Safari Mobile
  • Opera

If you elect to remove/block our cookies, you may still use the website or interface, but your ability to use some features or areas therein may be impaired, limited or unavailable and you hereby irrevocably and unconditionally waive any claim or demand if such an action results in any of the website or our services becoming unavailable, impaired or non-functional. If you wish to opt out of interest-based advertising click http://preferences-mgr.truste.com ( if you are located in the European Union click http://www.youronlinechoices.eu ).

Do Not Track/Privacy Mode

“Do not track” or “privacy mode” is a function that allows website users to opt out of being tracked by websites for any purpose including the use of analytics services, advertising networks, and social platforms.

Do not track options are available in a few browsers including:

  • Firefox
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If you have enabled the “do not track” function in your browser, you will not be tracked, but this may impair your use of our website or interface. This is in addition to you opting-out of the aggregation and analysis of data for the website and booking interface's statistics.

You hereby irrevocably and unconditionally waive any claim or demand if employing any of the aforementioned modes on your browser results in any of the services becoming unavailable, impaired or non-functional.

What kind of third-party cookies do we use?

Google Analytics

The Site uses Google Analytics cookies. These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies you. All the information that these cookies collect is anonymous and is only used to improve how the Site.

Information collected by the Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, please click here.

If you wish to Opt-out of our Google Analytics usage, you may download the browser plugin “Google Analytics Opt-out Browser Add-on” here which is compatible with your web browser.

PHP

We use the PHP server scripting language to monitor some of the elements of our users' traffic on our servers.

HelpOnClick

We use the Help On Click plugin and Cookie to monitor the efficacy of targeted advertisements and links which lead our users to visit our Site.

Can I withdraw consent for the use of cookies or tracking tools?

If you wish to withdraw your consent, you can choose to opt-out of cookies at any time by managing and/or deleting your cookies using your internet browser settings.

Additional information on cookies in general:

Further information about cookies can be found at www.aboutcookies.org or http://www.networkadvertising.org/choices/.

Updates to our Policy

We update our Cookies Policy from time to time, if we introduce a new cookie or tracking tool which processes new information or wish to process the information collected by your cookies and tracing tools in a new manner, we shall notify you and ask you to consent to this updated processing or new cookie or tracking tool.

Terms and conditions of Ticketbar - Part of Rokin Group Internacional S.L.

1. Definitions

In these terms and conditions the following will be defined as:

  • - Ticketbar : the webshop part of Rokin Group Internacional S.L.
  • - ("Ticketbar ") resided Carretera de Vila, Urbanització Vila del Sol, Fase II, plant 2 Porta G-9, AD200 Encamp, Andorra.
  • - Ticketbar: the (online) system developed by Rokin Group Internacional S.L. for sale, treatment, processing and completing said Tickets, system updates included;
  • - Terms and conditions: the terms and conditions of Ticketbar that apply to the agreement, which the User declares to have received, read and accepted;
  • - Ticket(s): the entry permit for a third party organised event which is sold to the User by;
  • -User: the legal person and/or natural person who by use of Ticketbar purchases a ticket for a third party organised event;

2. Applicability of the terms and conditions

2.1 These terms and conditions apply to every tender and every agreement between Ticketbar and a User for which Ticketbar has declared said terms and conditions applicable.

2.2 These terms and conditions are also applicable to agreements with Ticketbar, for the execution of which a third party is contracted by or on behalf of Ticketbar.

3. Ticketbar

3.1 Ticketbar offers the User the ability to make use of the Ticketbar for the purchase of Tickets, in the broadest sense of the word.

3.2 The Ticketbar is - also considering an optimum of purchasable Tickets – managed, maintained and restored if necessary on and for account of Ticketbar consistent with the requirements for skilled expertise.

3.3 Purchase and sale of the Tickets pass through the Ticketbar, where the User is the purchaser and Ticketbar operates as seller of the Ticket.

4. Rates and payment

4.1 Ticketbar charges the User the following fees:

a. fees per Ticket sold through the Ticketbar. These fees are clearly mentioned during the transactional period and are available to view at all times.

5. Privacy and personal data

5.1 Ticketbar is obligated to inform the User of the regulations pertaining to the processing of personal data an privacy in the broadest sense of the word.

5.2 Ticketbar is liable to place the personal data and preferences of the User, insofar as the user has granted permission according to the applicable regulations, at the disposal of the organization of the event for which a Ticket has been purchased.

5.3 Ticketbar in principle does not make use of personal data possibly acquired of the User.

6. Safeguarding

6.1 The User safeguards Ticketbar against legal claims of a third party for damage caused by faulty or incomplete information provided by the User.

7. Liability

7.1 Parties are only liable insofar as stated in either the Agreement or these terms and conditions.

7.2 Tickets are non-refundable after purchase.

7.3 Ticketbar cannot be held responsible for disfunctional hardware, removed emails, disfunctional e-mail services or incorrectly filled in email-addresses by the client.

7.4 Ticketbar is liable to the point of damage to the User in whatever form. In case of cancellation of the event for which the Ticket is purchased Ticketbar will reimburse the purchase money within a 7-working day term.

7.5 Ticketbar is not liable for damage which is directly or indirectly caused by malfunction or maintenance of computers or in other case (electronic) systems used by Ticketbar.

7.6 Ticketbar is not liable for damage which is directly or indirectly caused by either Tickets forged by Users or a third party or illegitimate use of Tickets by Users or a third party.

Travelor terms of Use

Travelor LTD is a travel agency and therefore is essentially acting as a mediator between the traveler and the various service providers, especially in hotel bookings. The services offered on this site are made on the responsibilities of the various service providers.

Travelor LTD is not responsible in any way regarding any malfunctions due to faulty performance of services related to our service providers, or due to factors beyond doubt such as strikes, holidays, weather and so on. Reservations that have been conducted on one or more of the tourism services offered by the company Travelor LTD, is consent to all terms and conditions set forth in this section. Those sections are important and are related to various products.

Travelor LTD will not be required to refund any differences resulting from these changes, regardless of the date of making the reservation and / or confirmation.

It is hereby agreed by the customer that any claim against the company Travelor LTD, must be presented in writing to the Company no later than 30 days after the end of the customer’s vacation.

Terms of Payment

Several payment options are available:

-Online payment by credit card: You can fill in your credit card information appearing on the order form on site and make a safe purchase online that meets PCI-DSS standard. Travelor Ltd uses Cardcom, a company that meets PCI-DSS standard as a service provider at the highest level (Level 1).

Pay by phone:

You can call and make your reservation directly with our reservation department, also by giving your credit card information. The actual charge will be made only after final approval from the provider for your hotel reservation.

Our services prices:

Services offered by Travelor Ltd are typically lower than the official prices of the hotel itself. However, it is possible that at some point Travelor Ltd prices will be higher. Presented prices may change without further notice.

Privacy Policy:

We guarantee that all personal information provided by you will be used only to realize your reservation and fill your requests. Travelor LTD commits not to transfer your details to any third parties.

Confirmation duration time:

Within 24 hours of the completion of your reservation, an email will be sent to you with your reservation details.

Amendment and cancellation policy:

Further regulations, as presented in section 14c ( "the Act") or the regulations of the Consumer Protection (Cancellation) ( "the Regulations") as follows:

7.1 According to the consumer protection laws, the client is allowed to cancel the transaction in writing, if the reservation has been made with cancellation policy, within 14 days of making the transaction or the date of receipt of the document containing the details, whichever is later, unless the date of cancellation of the transaction occurred within 7 working days prior to the start of service to remote sales or 18 working days prior to the beginning of regular sale service to 1.1.13 and 14 working days prior to the start of service from that date forwarding in condition that the provided services are not for abroad.

7.2 In any event cancellation must be in writing via e-mail (info@safarway.com) or letter, as the record date is the beginning of the next business day after receipt of the document at the travel agency. Travel Agency will confirm in writing the receipt of the cancellation notice.

If the day of receipt of the notification is a day of rest in the country / abroad, shall be considered the cancellation / change the first working day following.

The cancellation fee that will be charged for the cancellation will be 5% of the transaction value or 30$, whichever is lower.

Travelor may cancel a transaction:

A. In case there is a mistake in the reservation details, such as its price or description.

B. In the event of technical failure or other malfunction.

A Secured Site - Buy with confidence:

The information you provide us is confidential and safe with us. Travelor Ltd website uses Cardcom to swipe credit cards and it meets PCI-DSS standard as a service provider company at the highest level (Level 1). The information is provided only to realize your goals. We guarantee that all personal information provided by you will be used to realize your reservation and only will be used for your requests.

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